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AppImage welcome survey every launch #4905

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chrisdlangton opened this issue May 10, 2024 · 4 comments
Open
1 task done

AppImage welcome survey every launch #4905

chrisdlangton opened this issue May 10, 2024 · 4 comments
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Bugs Bugs, Hangs, Crash, and Freezes

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@chrisdlangton
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Describe the bug

I'm getting annoyed to be slowed down for mandatory welcome survey every launch.
If it was fully keyboard controlled it would be less annoying, but it's only partially implemented.
If it wasn't mandatory to answer every quetion and write text responses.
But it is pretty much going to send me back to any other terminal if it slows me down on every launch forever - maybe consider changing this forever situation? it's not a perspective, it's a fact and being slowed down forever is a crazy user experience

To reproduce

launch the AppImage

Expected behavior

account linked survey collection - i.e. if you've been sent answers, maybe stop harassing us?

Screenshots

no point, you know that the welcome survey is

Operating system

Linux

Operating system and version

any o/s that supports AppImage

Shell Version

any shell

Current Warp version

Warp-x86_64_6d08b2cb17b910c72ddb40da252c2f9b.AppImage

Regression

No, this bug or issue has existed throughout my experience using Warp

Recent working Warp date

No response

Additional context

No response

Does this block you from using Warp daily?

No

Is this a Warp specific issue? (i.e. does it happen in Terminal, iTerm, Kitty, etc.)

Yes, this I confirmed this only happens in Warp, not other terminals.

Warp Internal (ignore): linear-label:b9d78064-c89e-4973-b153-5178a31ee54e

None

@chrisdlangton chrisdlangton added the Bugs Bugs, Hangs, Crash, and Freezes label May 10, 2024
@dannyneira
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Hey @chrisdlangton sorry to hear about this. I'll let the team know. Have you used other install methods, and if so, do they have the same issue?

Can you try log out of Warp, and then log back in to see if that triggers the survey?

@chrisdlangton
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chrisdlangton commented May 15, 2024

I'll try the Pacman methods but after reflection of AppImage it may be a permissions issue with where your app code tries to persist Configs or cache, which are usually littered in whatever system or user directory you decided for the regular uncontained installation methods that aren't appropriate for an AppImage

So far, the first command you have documented is the following, with the error result:

sudo sh -c "echo -e '\n[warpdotdev]\nServer = https://releases.warp.dev/linux/pacman/\$repo/\$arch' >> /etc/pacman.conf"
gpg: error retrieving 'linux-maintainers@warp.dev' via WKD: No data

I saw the escapes, which caused the issues when copy/pasting and adjusted accordingly (experienced arch users probably fix this easily, less experienced will have trouble and may not feel the confidence to report it)

So far the install and launch went fine, I'll reboot to verify.
EDIT: pacman repo installation also resulted in the same experience. The survey is blocking use, then I get through it and the tabs and sessions are restored from before the restart proving this is not a first launch.

@dannyneira
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dannyneira commented May 23, 2024

Thanks for confirm the repo install didn't help the situation. I recommend you try Logout of Warp in Settings > Accounts > Logout, then remove Warp user files. You'll lose the session restorations, but this may reset the state for the survey when you log back in it should prompt you for the survey once more, not every time. rm -r ${XDG_STATE_HOME:-$HOME/.local/state}/warp-terminal

https://docs.warp.dev/help/uninstalling-warp#removing-warp-login-settings-files-log-and-database-1

If this doesn't help please provide us the log file is located at ${XDG_STATE_HOME:-$HOME/.local/state}/warp-terminal/warp.log
https://docs.warp.dev/help/sending-us-feedback

@chrisdlangton
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Will try after work.
And what about the gpg error?

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